Careers & Culture

The porter reports directly to the Property Manager. The porter is primarily responsible for maintaining their property to look its very best at all times. They are to complete all workload in a timely manner and with true quality. They are responsible for all trash removal and general cleanliness to the property manager's approval. They are also responsible for ensuring that quality work is performed.

DAILY:
-Empty trash cans in office/clubhouse, pool area, common area restrooms
-Clean Common areas (fitness room, community room, first floor lounge area, package room) in the building as needed; sweeping, dusting, mopping, etc.
-Walk entire grounds (pick up trash, pool area, models, office)
-Ensure entrances are free of clutter, trash, and swept/mopped
-Retrieve trash bins from each area
-Check and run trash compactor several times a day (if applicable)
-Water flowers (Spring and Summer)
-Maintain elevator floors and interiors
-Clock in and out (verify time worked daily, notify manager of overtime)
-Check Email (when clocking in and when clocking out)

WEEKLY:
-Maintains inventory of cleaning supplies
-Stocks common area bathrooms
-Sweeps entrance steps
-Walks grounds and picks up pet waste
-Walk mail room area
-Thoroughly wipe down and clean pet station area
-Pulls weeds (Spring and Summer)
-Cleans Pool if applicable
-Clean water fountains if applicable

BI-WEEKLY:
-Walks stairwells and cleans as necessary
-Wipe down handrails
-Clean stairwell glass

MONTHLY:
-Clean and sweep parking lot areas

BI-ANNUALY:
-Cleaning stairwells
-Deep cleaning the trash bins
-Power wash garages as needed
*ALL OTHER DUTIES AS ASSIGNED

We are an equal opportunity employer and a Drug Free Workplace. Successful completion of a background check is required for this position.

POSITION: HR Assistant & Office Support Specialist

REPORTS TO: HR Manager

BASIC FUNCTION: Assists the Office Support and Human Resources teams through administrative tasks and projects. Ensures effective communications both internally and externally to maintain a positive and professional image for the company.

MAJOR DUTIES AND RESPONSIBILITIES:
1. Deliver excellent customer service to all Casto associates and guests.
2. Provide assistance to the Human Resource team.
- Recruit for open positions (review resumes, conduct prescreen interviews, schedule onsite interviews, and communicate with managers throughout the process)
- Process all paperwork for new hires and terminations
- Conduct new hire orientation
- Respond to employment verification requests
- Manage wellness communications and events.
- Oversee associate perk program.
- Electronically scan associate files.
-Track the receipt of associate documents and manage checklists for processes
- Print and distribute Shout Outs.
- Assist with coordinating office-wide events, including but not limited to: blood drives, take your kids to work day, etc.
- Provide additional administrative support as needed.
3. Develop and/or edit company communications through weekly newsletter and PowerPoint
4. Provide and manage content and update the Intranet as needed.
5. Act as main backup for multi-line switchboard and direct calls to the appropriate individual.
6. Act as main backup at front desk, greeting customers and other guests.
- Sign for all deliveries, track, and route them to the correct person.
- Schedule courier pickup and delivery and track.
- Collect rent, write receipts and route to the correct person.
7. Provide backup for daily mail sorting/delivery as needed.
8. Act as the backup point of contact for all building and maintenance requests.
- Take concerns from associates and coordinate with appropriate person to resolve issues (i.e. temperature, housekeeping, etc.)
- Coordinate with Building Manager to close the elevators/doors for holidays.
9. All other duties as assigned or requested.


SKILLS
1. 2+ years in related HR or administrative support role
2. Excellent organizational skills and attention to detail
3. Excellent communication skills, written and verbal, including excellent phone etiquette.
4. Professional, friendly, and personable.
5. Able to professionally handle difficult conversations.
6. Able to work with/keep confidential information

WE OFFER:
1. Competitive salary
2. Medical
3. Dental
4. Vision
5. Life
6. 401(k)
7. Generous paid time off
8. Annual Reviews
9. Positive Work Environment

CASTO offers a supportive and inclusive environment for all associates and their families. We are a Drug Free Workplace and successful completion of a background check is required for this position. Qualified resumes can be sent to [email protected]

POSITION: Maintenance Supervisor– Winter Park Village

REPORTS TO: General Manager

BASIC FUNCTION: Provide and supervise various maintenance services to Winter Park Village

MAJOR DUTIES AND RESPONSIBILITIES:

- Proven capabilities coupled with commercial and residential experience for a dynamic environment encompassing shopping center, apartments, office spaces, food stores and retail areas.

- Handles pressure well and can work in a demanding public environment, with finesse and restraint even in difficult situations always representing the “company’s” best appearance.

- Reports to General Manager Monday through Friday with periodic checks of the property operation during nights and weekends as needed. On call 24 hours a day, seven days a week unless otherwise specified by the General Manager. (Overtime required, performing emergency maintenance on a 24 hr call schedule with 1 hour call back time, via cell)

- Inspects the center for comfort, safety, cleanliness and repairs on a daily basis. Problem areas are identified and corrected. Requires understanding in liabilities of working with the public.

- Monitors tenants on hours of operation, safety and cleanliness.

- Proven basic plumbing skills, interior wall drywall patching and painting skills, minor cold patching parking lot/patching pot holes, roof leak assessment skills, (inspects the roof at least once a month for leaks). Clear debris and ensure safety hazards are handled and report any issues of concern to Property Manager/General Manager.

- Ability to manage vendors; knowledge of time performance for lawn maintenance, exterior building or frame construction, roofing repair, reviewing work and demanding excellence in completion to deadlines and proper codes of conduct while on the property performing work. Opens doors, hatches, access panels for various contractors and tenants. Maintains open communication between General Manager, security staff, tenants, contractors, and patrons.

- Reads utility sub meters.

- Adjusts time clocks for season, DST, or tenant requirements (late movies) as required.

- Perform general repairs as needed including lock repairs, painting, light bulb replacement, graffiti removal, etc.

- Checks and replaces lamps or alerts designated vendor as necessary. - - - Maintains all hardscape lighting.

- Clean all service yards of debris, stains and weeds. Monitor use of grease containers.

- Check proper operation of fountain and appearance of storm water retention ponds.

- Change ceiling tiles.

- Installation of various holiday decorations.

- Pressure washing all paver areas and service yards required

- Schedules and monitors maintenance and security staff.

- Maintain HVAC settings in office corridors at levels determined by General Manager.

- Ensure all vacant spaces are locked and maintained in “show-ready” condition for leasing.

- Set up and monitor promotional events, ensure compliance with all safety requirements.

- Oversees and ensures inventory control, MSDS documentation, recording and stocking of maintenance supplies.

- Completion of daily/weekly/monthly inspection reports.

- Tracking and maintaining property inventory.

- Maintain a professional manner and appearance at all times.

SKILLS/REQUIREMENTS:

- 3+ years experience in similar role with supervisory experience preferred

- Valid drivers license

- Ability to read, write and understand English

- Ability to use general office equipment and computerized documentation system/email for requests receipt and response.

- Experience with word, excel, outlook, and other Microsoft office programs.

- Knowledge of and strict adherence to using personal protection equipment (safety gear) when and where required (i.e. safety goggles, steel tip safety boots, ear protection, dust mask, etc. for self and supervised staff)

WORK ENVIRONMENT

- Exposure to heat, cold, rain, humidity or windy conditions, 85% of time in field.

- Standing or walking, kneeling, crouching or sitting any or all for extended periods of time, all to be performed in proper safety fashion.

- Frequent climbing, balancing, stooping, kneeling, stretching, pulling, reaching and handling all to be performed in proper safety fashion.

- Ability to judge distances and spatial relationships.

- Ability to lift and carry not in excel of 50 lbs.

- Ability to tolerate fluctuating and diverse work demands.

WE OFFER:

Competitive salary
1. Medical
2. Dental
3. Vision
4. Life
5. 401(k)
6. Generous paid time off
7. Annual reviews
8. Positive work environment

We are an equal opportunity employer and a Drug Free Workplace.

Job Type: Full-time

POSITION: Maintenance Technician

REPORTS TO: Manager, Maintenance & General Manager

BASIC FUNCTION: Provide Maintenance Services to the Winter Park Village

MAJOR DUTIES AND RESPONSIBILITIES:

Maximize commercial properties standards, by helping with:
- Roof repairs

- Replacing/fixing ceiling tiles

- Painting

- Check parking lots for any necessary repairs (potholes, etc.)

- Plumbing

- Replace burnt out lights (parking lots, signage, soffit, canopy, etc.)

- Electrical work

- Trash removal/cleaning properties, maintain benches and receptacles

- Landscaping

- Review/repair catch basin and curbs

- Repair/replace signs and sign post

- Power washing

- Adjust time clocks for parking lots and under canopy lights.

* Maintain good tenant relations
* Adhering to all safety requirements for job
* Report any Common Area Maintenance (CAM) building problems to supervisor
* Helping other maintenance associates to complete work on time.-
* Work as cost-effectively as possible to help team meet or be under budget
* Other duties as assigned

KNOWLEDGE, SKILLS, & PERSONAL CHARACTERISTICS:

- Knowledge of basic on-the-job safety skills
- Ability to utilize outlook and other Microsoft programs
- High School Diploma or equivalent
- Two years of related experience
- Valid drivers license

WE OFFER:

Competitive salary
1. Medical
2. Dental
3. Vision
4. Life
5. 401(k)
6. Generous paid time off
7. Annual reviews
8. Positive work environment

We are an equal opportunity employer and a Drug Free Workplace.

Job Type: Full-time

The porter reports directly to the Property Manager. The porter is primarily responsible for maintaining their property to look its very best at all times. They are to complete all workload in a timely manner and with true quality. They are responsible for all trash removal and general cleanliness to the property manager's approval. They are also responsible for ensuring that quality work is performed.

DAILY:
- Clock in and out (verify time worked daily, notify manager of overtime)
- Check Email (when clocking in and when clocking out)
- Empty trash cans in Office, Clubhouse, pool area, common area restrooms
- Clean windows in Office, Clubhouse, common areas
- Walk entire grounds (pick up trash, straighten pool area)
- Ensure entrances are free of clutter, trash, and swept/mopped
- Retrieve trash bins from each area
- Check and run trash compactor several times a day (if applicable)
- Water flowers (Spring and Summer)
- Maintain elevator floors and interiors

WEEKLY:
- Maintains inventory of cleaning supplies
- Stocks common area bathrooms
- Sweeps entrance steps
- Walks grounds and picks up pet waste
- Pulls weeds (when applicable)
- Cleans grill and pool (when applicable)
- Clean water fountains

BI-WEEKLY:
- Walks stairwells and cleans as necessary
- Wipe down handrails
- Clean stairwell glass

MONTHLY:
-Clean windows on basement level near pool, parking lot, and lounge

BI-ANNUALY:
- Cleaning stairwells
- Deep cleaning the trash bins

*ALL OTHER DUTIES AS ASSIGNED

We are an equal opportunity employer and a Drug Free Workplace. Successful completion of a background check is required for this position.

Manages the reception area to ensure effective telephone communications both internally and externally to maintain professional image for the Company. Also helps manage the day-to-day office operations and provides administrative support to the VP of Construction.

MAJOR DUTIES AND RESPONSIBILITIES:
1. Prepare drafts and track status for final Letters of Intent and Commission Agreements
2. Track pay applications, create AIA contracts, and other administrative documents for ongoing construction projects
3. Work with tenants and vendors on insurance, billing, and construction matters
4. Work with tenant coordinator on tenant improvement packages
5. Create and maintain electronic files for listing agreements, site plans, aerials, competition maps, etc.
6. Create project books for industry conferences such as ICSC
7. Assist with payment applications, billbacks, and contracts for ongoing projects
8. Sort and distribute mail for department and open mail for supervisor and determine level of priority
9. Copy, fax, mail and file documents as needed
10. Type and design general correspondences, memos, charts, tables, graphs, business plans, etc.
11. Answer multi-line switchboard and direct calls to the appropriate individual. Take messages and/or return calls as needed. Check voicemails daily; forward appropriately.
12. Greet clients, appointments and guests.
13. Sign for all packages and deliveries, log and direct them to the correct person.
14. Schedule and organize activities such as meetings, travel, and department activities
15. Keep office kitchen and office supplies stocked as needed
16. Other duties as assigned

SKILLS:
1. Must have excellent computer and typing skills
2. Have proficient knowledge of Microsoft Word, Excel
3. Possess ability to learn internal systems including MRI and LeaseFlow
4. Be well organized and detail oriented
5. Must communicate professionally and be able to interact and communicate with individuals at all levels in the organization
6. Must be able to handle sensitive and confidential situations
7. Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
8. Must be self-motivated and able to operate well independently as well as in a group setting
9. Construction/real estate/financial experience a plus, but not required


WE OFFER:
1. Competitive salary
2. Medical
3. Dental
4. Vision
5. Life
6. 401(k)
7. Generous paid time off
8. Annual Reviews
9. Positive Work Environment


We are an equal opportunity employer and a Drug Free Workplace. Successful completion of a background check is required for this position.

Responsible for providing accurate and timely financial information on a portfolio of commercial properties to enable Property Managers and Owners to make sound operational and financial decisions as well as coordinating administrative functions as required by the Property Accounting Division.

MAJOR DUTIES AND RESPONSIBILITIES:
1. Conduct a monthly review and analysis of the balance sheets, income statements and cash flow reports on portfolio of properties.
2. Prepare variance analysis reports for each property in portfolio by the 20th of the month following end of each quarter, or as often as dictated by management agreement.
3. Prepare annual work papers, detailing account balances in accordance with sound accounting practices.
4. Provide necessary schedules from work papers to tax firm to assist in the tax return preparation. Answers questions as needed.
5. In conjunction with Asset Managers and Property Managers, prepares annual budgets for all properties in portfolio. Complete budgets according to the corporate budget calendar.
6. Annually review CAM, Real Estate Tax, and Insurance billings in a timely manner to facilitate billings per lease requirements and prepares “what if” analysis as required.
7. Review cash accounts and intercompany accounts routinely and supplies information regarding funding and cash needs to Owners. Ensure cash is available for operational needs.
8. Initiate distributions in accordance with Partnership Agreements, as required.
9. Provide support to Property Managers, Asset Managers and Owners in analyzing financial information.
10. Record new loans and refinances, supplies lenders with financial statements as required, reviews debt service ratios and analyze escrow balances and submit appropriate paperwork for reimbursement.
11. Maintain cash and accrual books, if required.
12. Review, approve and ensure timely payment of mortgages and real estate taxes.
13. Prepare documentation for lender in order to be reimbursed from escrows, as needed.
14. Review and prepare monthly reporting packages to outside owners.
15. Review invoices for proper coding.
16. Maintain fixed asset system for deferred assets.
17. Maintain a tracking system for the payment of annual and semi-annual real estate taxes.
18. Performs other job-related duties as assigned or required.

SKILLS:
1. Strong analytical skills and attention to detail
2. Thrives in a teamwork environment
3. Ability to communicate with co-workers, property owners and attorneys in a professional manner
4. Enjoys a varied job experience
5. Ability to provide innovative solutions to challenges and procedure updates
6. Ability to meet deadlines and adapt to changing priorities
7. Takes initiative with job duties and proactively seeks out help when needed
8. Strong Excel skills and knowledge of MRI Software preferred
9. Real estate experience preferred
10. Accounting or Finance degree required

WE OFFER:

1. Competitive salary
2. Medical
3. Dental
4. Vision
5. Life
6. 401(k)
7. Generous paid time off
8. Annual Reviews
9. Positive Work Environment


We are an equal opportunity employer and a Drug Free Workplace. Successful completion of background check is required for this position.

BASIC FUNCTION:
The Leasing Specialist is responsible for leasing apartments and maintaining a high level of occupancy while providing excellent customer service to residents and prospective residents. The Leasing Specialist role is essential to the success of the property's occupancy and resident retention. This position offers the opportunity for growth over the next 12-24 months.

MAJOR DUTIES AND RESPONSIBILITIES:
1. Open and inspect clubhouse, models and made ready vacant units daily.
2. Maintain curb appeal of the property.
3. Greet all prospective residents in a friendly and professional manner.
4. Generate interest in the community by touring the property and available apartment homes with prospects.
5. Maintain accurate availability and pricing.
6. Process prospective resident's application.
7. Email move in information within 24 hours of application being approved.
8. Thoroughly inspect apartment home prior to move in and ensure any maintenance concerns are addressed.
9. Manage all prospective phone and email leads in a timely manner.
10. Use customer service as a guiding principle when interacting with residents and prospective residents.
11. Ensure maintenance requests are entered in a timely manner and follow up for resident satisfaction as needed.
12. Be familiar with competitor's amenities, pricing, lease terms and specials by completing the market comparable report.
13. Be involved in the planning of property events.
14. All other duties as assigned or requested.

SKILLS, TRAITS AND QUALIFICATIONS:
1. At least one year of experience is required
2. Positive, friendly and professional
3. Strong communication skills
4. Organized and efficient
5. Strong problem-solving skills
6. Must be willing to work weekends

We are an equal opportunity employer and a Drug Free Workplace. Successful completion of a background check is required for this position.

JOB DESCRIPTION
POSITION: MAINTENANCE SUPERVISOR
REPORTS TO: PROPERTY MANAGER

BASIC FUNCTION: Servicing and maintaining the apartment community in conjunction with the Property Manager.

MAJOR DUTIES AND RESPONSIBILITIES:
1. Coordinate the daily activities of the maintenance staff
2. Perform a variety of residential service repairs in a timely and professional manner
3. Monitor vendor performance
4. Manage pool and snow logs
5. Maintain grounds daily
6. Prioritize and complete work orders as needed within 48-hour goal period
7. Manage the punch out process and ensure all units are make ready within 5 business days
8. Building exterior check
9. Keep maintenance shop clean and organized
10. Maintain inventory levels of parts and equipment and order as needed
11. Schedule and oversee that all vendor work is completed
12. Winter-snow removal-sidewalks as needed-Summer- water flowers as needed
13. Make Monthly turn schedule
14. Perform Preventative Maintenance
15. Check safety equipment is current and in stock
16. Maintain seasonal equipment prior to using (working properly, gas and oil)
17. Engrave new equipment as purchased with Property Entity #
18. Power-wash breezeways, buildings, siding, dumpsters etc.

ALL OTHER DUTIES AS REQUESTED

SKILLS

1. Minimum 1-3 years of Maintenance Supervisor experience
2. HVAC certification
3. Experience in residential maintenance

We are an equal opportunity employer and a Drug Free Workplace. Successful completion of a background check is required for this position.

BASIC FUNCTION: The Groundskeeper reports directly to the Property Manager. The Groundskeeper is primarily responsible for maintaining the property to look its very best at all times. They are to complete all work in a timely manner and with true quality. They are responsible for all trash removal and general cleanliness to the property manager's approval. They are also responsible for ensuring that quality work is performed.

MAJOR DUTIES AND RESPONSIBILITIES:

DAILY:
1. Clock in and out (verify time worked daily, notify manager of overtime)
2. Check e-mail (when clocking in and when clocking out)
3. Empty trash cans in office, clubhouse, pool area, common area restrooms
4. Clean windows in office, clubhouse, common areas
5. Walk entire grounds (pick up trash, pool area, models, office)
6. Ensure entrances are free of clutter, trash, and swept/mopped
9. Water flowers (Spring and Summer)
10. Snow removal (as needed)
11. Empty pet waste stations

WEEKLY:
1. Maintains inventory of cleaning supplies
2. Stocks common area bathrooms
3. Sweeps entrance steps
4. Walks grounds and picks up trash
5. Pulls weeds (Spring and Summer)
6. Cleans pool
7. Cleans water fountain

BI-WEEKLY:
1. Walks stairwells and cleans as necessary
2. Wipes down handrails
3. Cleans stairwell glass

BI-ANNUALLY:
1. Cleaning stairwells
2. Deep cleaning the trash bins

We are an equal opportunity employer and a Drug Free Workplace. Successful completion of a background check is required for this position.

POSITION: Maintenance Technician (Residential)

REPORTS TO: Property Manager

BASIC FUNCTION: The Maintenance Technician is primarily responsible for ensuring that the apartment community looks its very best at all times and operates smoothly by performing a variety of tasks including: electrical, light carpentry, HVAC, and plumbing. Maintenance Technicians diagnose problems, determine whether to replace or repair parts, test, and make adjustments until the problem is resolved. All work is to be completed in a timely manner, with true quality, and to the Property Manager's approval.

MAJOR DUTIES AND RESPONSIBILITIES:
1. Perform a variety of residential service repairs in a timely and professional manner
2. Maintain grounds daily
3. Prioritize and complete work orders as needed within 48-hour goal period
4. Complete punch outs to ensure all units are make ready within 5 business days
5. Building exterior check
6. Keep maintenance shop clean and organized
7. Winter-snow removal-sidewalks as needed-Summer- water flowers as needed
8. Perform Preventative Maintenance
9. Keep the pool and snow logs up to date
10. Check safety equipment is current and in stock

We are an equal opportunity employer and a Drug Free Workplace. Successful completion of a background check is required for this position.