Careers & Culture

Job description: The ideal candidate will have at least 3 years of experience in commercial real estate retail, office and ground lease transactions and possess strong writing, organizational and communication skills. Familiarity with recorded easements, declarations and similar recorded encumbrances is helpful. Candidate must be self-motivated and be able to work independently with little supervision. Opportunity for flexible schedule and remote work.

Working under the supervision of the VP & Assistant General Counsel - Commercial Leasing to primarily draft and negotiate the following:

-Commercial (primarily retail) Leases with national and local tenants
-Lease Modification Agreements
-Lease Renewals
-Lease Termination Agreements
-Lease Assignments
-Franchisor Addenda
-Landlord Lien Subordination Agreements
-Estoppels, SNDA's and Memos of Lease
-Correspondence to tenant's regarding lease issues (i.e., verification of square footage, mailing address for payments)
-Clear and concise correspondence and memoranda analyzing specific lease issues.
-License Agreements
-Lease review in connection with property management issues, CAM reconciliations, exclusive use provisions, etc.
-Summary of Tenancy Rights (Liquor License)
-Updating Lease Forms
-Drafting summaries of Exclusives
-All other duties as assigned


WE OFFER:

-Competitive salary
-Medical
-Dental
-Vision
-Life
-401(k) & 401(k) Match
-Generous paid time off
-Annual Reviews
-Positive Work Environment


We are an equal opportunity employer and a Drug Free Workplace. Successful completion of a background check is required for this position.

JOB DESCRIPTION
POSITION: Construction Coordinator, Sarasota
REPORTS TO: Director of Construction

BASIC FUNCTION: Administrative support for development and construction activities.

MAJOR DUTIES AND RESPONSIBILITIES:
- Create AIA contracts, professional service agreements and other administrative documents for ongoing construction projects.
- Assist with bid assembly for new projects.
- Schedule and organize activities such as meetings, travel, and department activities
- Assist with generating agendas and meting notes.
- Assist with preparing permit applications and Notice of Commencement forms.
- Track pay applications including change orders and process for payment.
- Track project costs and provide periodic updates.
- Track Notice to Owners and ensure Waivers of Lien are received and accurate
- Track Certificate of Insurance from contractors and ensure compliance with contracts or agreements.
- Prepare approval letters for tenant improvement packages
- Prepare work letters for LOI's and Leases.
- Copy, fax, mail and file documents as needed
- Type and design general correspondences, memos, charts, tables, graphs, business plans, etc.
- Other duties as assigned

SKILLS:
- Must have commercial construction experience or exposure.
- Experience in permitting with municipalities a plus.
- Must have excellent computer and typing skills
- Have proficient knowledge of Microsoft Word, Excel and Project
- Possess ability to learn internal systems including MRI, Outlook and Sharepoint
- Be well organized and detail oriented
- Must communicate professionally and be able to interact and communicate with individuals at all levels in the organization
- Must be able to handle sensitive and confidential situations
- Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
- Must be self-motivated and able to operate well independently as well as in a group setting

WE OFFER:
- Competitive salary
- Medical
- Dental
- Vision
- Life
- 401(k) & 401(k) Match
- Generous paid time off
- Annual Reviews
- Positive Work Environment

We are an equal opportunity employer and a Drug Free Workplace. Successful completion of a background check is required for this position.

POSITION: HR Manager
REPORTS TO: VP, Human Resources & Operations

BASIC FUNCTION:
Manages the company's payroll, benefits, and safety elements and also provides support to various other aspects of the Human Resources department.

MAJOR DUTIES AND RESPONSIBILITIES:
Benefits:
1. Manage associate communications for open enrollments, plan changes, and questions related to benefits
2. Coordinate benefit changes and resolve issues with insurance providers and brokers
3. Process benefit bills in a timely manner and perform audit to ensure accurate payment
4. Monitor feedback files from 401(k) Administrator to update payroll data regarding address changes, deferral rate changes and loans
5. Provide customer service to associates regarding their benefit claims and questions

Associate Relations:
1.Coordinate associate relations issues with the HR Vice President
2.Serve as resource for associates and managers regarding company policy

Manage and provide leadership to the HR Coordinator and the Office Support Staff
1.Coordinate the HR Coordinator and support staff's workload and schedule
2.Handle concerns relating to the support staff's duties

FMLA & Unpaid Medical Leave:
1.Answer associates’ questions regarding FMLA and other leaves of absence
2.Coordinate, process & track all medical leave
3.Ensure that the appropriate documents are sent and received
4.Work with health care professionals when necessary to clarify/determine LOA
5.Coordinate paid and unpaid leave during time out and track in timekeeping system

Oversee the CASTO Wellness Program
1.Oversee the program rollout, manage communications to associates, and continually enhance the program.

Other Duties and Responsibilities:
1.Act as a backup for Drug Free Workplace issues
2.Organize training and other company events
3.Provide support/backup to HR VP and assist HR VP with special projects
4.Check all payroll and benefit changes and act as a backup for processing benefit & payroll changes.
5.Participate with extra organizational efforts such as the Community Impact Committee
6.Oversee preparation of materials for employment and wellness award nominations
7.Help organize company engagement events (health fairs, wellness competitions, company happy hours, fundraisers, etc.)




SKILLS
1.Excellent communication skills & the ability to interact with all levels of associates
2.Strong analytical and problem solving skills
3.Ability to work with/keep confidential information
4.Working knowledge of employment laws/regulations
5.Knowledge of company and departmental policies and procedures
6.Ability to multi-task
7.Ability to exercise excellent judgement when navigating employee relations
8.PHR/SHRM-CP certification preferred

POSITION: Manager, Marketing & Communications

REPORTS TO: Vice President, Human Resources & Operations

BASIC FUNCTION: Oversee all marketing aspects for the company.

MAJOR DUTIES AND RESPONSIBILITIES:
- Oversee CASTO's brand, marketing, public relations, and communication strategies.
- Work closely with marketing team members, project leaders and stakeholders to ensure marketing work delivers on deadline, fulfills business objectives, and satisfies the user needs.
- Supervise two full time associates - Graphic Designer and Social Media Specialist.
- Provide design and marketing direction to ensure that all work and communications follow CASTO brand guidelines across all communication channels and media.
- Develop strategy, purchase, and execute all advertising efforts.
- Oversee all digital outlets including websites, online reviews, internal intranet and SEO strategy.
- Create and execute email marketing campaigns.
- Work to ensure that marketing and communication output is current on industry trends and technology.
- Understand CASTO's creative vision and guide associates toward successfully reaching it.
- Responsible for oversight and execution of department budget including all advertising budgets and billings.
- Monitor all public relations activities including creating and coordinating press releases, ads, articles, interviews, and other means of communication.
- Oversee CASTO's media relations including award submissions
- Build and maintain a proactive public relations program (including community relations)
- Oversee campaigns/events for corporate or business development including trade shows, grand openings, groundbreaking ceremonies, etc.
- Work on various projects as needed

SKILLS
Competencies
- Strong conceptual skills with a high-level sense of design, layout, and typography
- Ability to apply style guides creatively while upholding brand identity
- Demonstrated ability to manage the creative process within tight/fluid deadlines in a team environment
- Advanced knowledge in graphic production processes
- Knowledge of basic user experience principles including SEO strategy
- Ability to collaborate independently with consultants and vendors
- Familiarity with photography basics
- Strong project management skills
- Proactively keeps updated on industry leading software and technologies.
- Ability to work independently with minimum supervision
- Strong interpersonal, verbal, and written communication skills.



WE OFFER:

1. Competitive salary
2. Medical
3. Dental
4. Vision
5. Life
6. 401(k) and 401(k) Match
7. Generous paid time off
8. Annual Reviews
9. Positive Work Environment


We are an equal opportunity employer and a Drug Free Workplace. Successful completion of background check is required for this position.

Manages the reception area to ensure effective telephone communications both internally and externally to maintain professional image for the Company. Also helps manage the day-to-day office operations and provides administrative support to the VP of Construction.

MAJOR DUTIES AND RESPONSIBILITIES:
1. Prepare drafts and track status for final Letters of Intent and Commission Agreements
2. Track pay applications, create AIA contracts, and other administrative documents for ongoing construction projects
3. Work with tenants and vendors on insurance, billing, and construction matters
4. Work with tenant coordinator on tenant improvement packages
5. Create and maintain electronic files for listing agreements, site plans, aerials, competition maps, etc.
6. Create project books for industry conferences such as ICSC
7. Assist with payment applications, billbacks, and contracts for ongoing projects
8. Sort and distribute mail for department and open mail for supervisor and determine level of priority
9. Copy, fax, mail and file documents as needed
10. Type and design general correspondences, memos, charts, tables, graphs, business plans, etc.
11. Answer multi-line switchboard and direct calls to the appropriate individual. Take messages and/or return calls as needed. Check voicemails daily; forward appropriately.
12. Greet clients, appointments and guests.
13. Sign for all packages and deliveries, log and direct them to the correct person.
14. Schedule and organize activities such as meetings, travel, and department activities
15. Keep office kitchen and office supplies stocked as needed
16. Other duties as assigned

SKILLS:
1. Must have excellent computer and typing skills
2. Have proficient knowledge of Microsoft Word, Excel
3. Possess ability to learn internal systems including MRI and LeaseFlow
4. Be well organized and detail oriented
5. Must communicate professionally and be able to interact and communicate with individuals at all levels in the organization
6. Must be able to handle sensitive and confidential situations
7. Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
8. Must be self-motivated and able to operate well independently as well as in a group setting
9. Construction/real estate/financial experience a plus, but not required


WE OFFER:
1. Competitive salary
2. Medical
3. Dental
4. Vision
5. Life
6. 401(k)
7. Generous paid time off
8. Annual Reviews
9. Positive Work Environment


We are an equal opportunity employer and a Drug Free Workplace. Successful completion of a background check is required for this position.

Responsible for providing accurate and timely financial information on a portfolio of commercial properties to enable Property Managers and Owners to make sound operational and financial decisions as well as coordinating administrative functions as required by the Property Accounting Division.

MAJOR DUTIES AND RESPONSIBILITIES:
1. Conduct a monthly review and analysis of the balance sheets, income statements and cash flow reports on portfolio of properties.
2. Prepare variance analysis reports for each property in portfolio by the 20th of the month following end of each quarter, or as often as dictated by management agreement.
3. Prepare annual work papers, detailing account balances in accordance with sound accounting practices.
4. Provide necessary schedules from work papers to tax firm to assist in the tax return preparation. Answers questions as needed.
5. In conjunction with Asset Managers and Property Managers, prepares annual budgets for all properties in portfolio. Complete budgets according to the corporate budget calendar.
6. Annually review CAM, Real Estate Tax, and Insurance billings in a timely manner to facilitate billings per lease requirements and prepares “what if” analysis as required.
7. Review cash accounts and intercompany accounts routinely and supplies information regarding funding and cash needs to Owners. Ensure cash is available for operational needs.
8. Initiate distributions in accordance with Partnership Agreements, as required.
9. Provide support to Property Managers, Asset Managers and Owners in analyzing financial information.
10. Record new loans and refinances, supplies lenders with financial statements as required, reviews debt service ratios and analyze escrow balances and submit appropriate paperwork for reimbursement.
11. Maintain cash and accrual books, if required.
12. Review, approve and ensure timely payment of mortgages and real estate taxes.
13. Prepare documentation for lender in order to be reimbursed from escrows, as needed.
14. Review and prepare monthly reporting packages to outside owners.
15. Review invoices for proper coding.
16. Maintain fixed asset system for deferred assets.
17. Maintain a tracking system for the payment of annual and semi-annual real estate taxes.
18. Performs other job-related duties as assigned or required.

SKILLS:
1. Strong analytical skills and attention to detail
2. Thrives in a teamwork environment
3. Ability to communicate with co-workers, property owners and attorneys in a professional manner
4. Enjoys a varied job experience
5. Ability to provide innovative solutions to challenges and procedure updates
6. Ability to meet deadlines and adapt to changing priorities
7. Takes initiative with job duties and proactively seeks out help when needed
8. Strong Excel skills and knowledge of MRI Software preferred
9. Real estate experience preferred
10. Accounting or Finance degree required

WE OFFER:

1. Competitive salary
2. Medical
3. Dental
4. Vision
5. Life
6. 401(k)
7. Generous paid time off
8. Annual Reviews
9. Positive Work Environment


We are an equal opportunity employer and a Drug Free Workplace. Successful completion of background check is required for this position.

Seeking MRI ERP software subject matter expert for CASTO, a multi-faceted real estate and property management company in Columbus, Ohio.

POSITION DESCRIPTION:
Reviews, analyzes, and evaluates user needs to create systems solutions that support overall business strategies. Documents system requirements, defines scope and objectives, and assists in the creation of system specifications that drive system implementation and in some cases, system development. The role functions as a liaison between business functions and IT, working closely with colleagues to understand business requirements and implement processes to meet those needs. The position requires a blend of business acumen coupled with technical knowledge.

MAJOR DUTIES AND RESPONSIBILITIES:
1. Analyze current business processes and make recommendations for improvement.
2. Identify effective solutions for business software system challenges and opportunities.
3. Research and estimate costs of upgrades and improvements.
4. Establish specifications for new projects by developing project requirements and goals.
5. Oversee implementation of projects from inception to completion.
6. Monitors and ensures system integrity .
7. Perform other related duties as assigned.

SKILLS:
1. Excellent problem-solving, analytical and innovation skills.
2. Excellent interpersonal and communication skills, with ability to translate complex ideas into simple language for non-technicians.
3. Ability to set priorities and manage concurrent tasks and time with minimal direct supervision.
4. 7-10 years of experience with MRI Real Estate ERP system required. MRI experience must include proficiency with Windows, Web, and the Application Toolkit, including experience with advanced customization.
5. Proficient in MS-SQL and Microsoft Office tools.
6. Requires a bachelor's degree in a related field in addition to 7-10 years of direct experience in a similar business environment.

WE OFFER:
1. Competitive salary
2. Medical
3. Dental
4. Vision
5. Life
6. 401(k)
7. Generous paid time off
8. Annual Reviews
9. Positive Work Environment

We are an equal opportunity employer and a Drug Free Workplace. Successful completion of a background check is required for this position.

**This position is approved for remote work if the candidate is available to come on site when needed. Only candidates with at least 7 years of MRI ERP system experience will be considered.**

BASIC FUNCTION:
The Leasing Specialist is responsible for leasing apartments and maintaining a high level of occupancy while providing excellent customer service to residents and prospective residents. The Leasing Specialist role is essential to the success of the property's occupancy and resident retention. This position offers the opportunity for growth over the next 12-24 months.

MAJOR DUTIES AND RESPONSIBILITIES:
1. Open and inspect clubhouse, models and made ready vacant units daily.
2. Maintain curb appeal of the property.
3. Greet all prospective residents in a friendly and professional manner.
4. Generate interest in the community by touring the property and available apartment homes with prospects.
5. Maintain accurate availability and pricing.
6. Process prospective resident's application.
7. Email move in information within 24 hours of application being approved.
8. Thoroughly inspect apartment home prior to move in and ensure any maintenance concerns are addressed.
9. Manage all prospective phone and email leads in a timely manner.
10. Use customer service as a guiding principle when interacting with residents and prospective residents.
11. Ensure maintenance requests are entered in a timely manner and follow up for resident satisfaction as needed.
12. Be familiar with competitor's amenities, pricing, lease terms and specials by completing the market comparable report.
13. Be involved in the planning of property events.
14. All other duties as assigned or requested.

SKILLS, TRAITS AND QUALIFICATIONS
1. At least one year of experience is required
2. Positive, friendly and professional
3. Strong communication skills
4. Organized and efficient
5. Strong problem-solving skills
6. Must be willing to work weekends

We are an equal opportunity employer and a Drug Free Workplace. Successful completion of a background check is required for this position.

JOB DESCRIPTION
POSITION: MAINTENANCE SUPERVISOR
REPORTS TO: PROPERTY MANAGER

BASIC FUNCTION: Servicing and maintaining the apartment community in conjunction with the Property Manager.

MAJOR DUTIES AND RESPONSIBILITIES:
1. Coordinate the daily activities of the maintenance staff
2. Perform a variety of residential service repairs in a timely and professional manner
3. Monitor vendor performance
4. Manage pool and snow logs
5. Maintain grounds daily
6. Prioritize and complete work orders as needed within 48-hour goal period
7. Manage the punch out process and ensure all units are make ready within 5 business days
8. Building exterior check
9. Keep maintenance shop clean and organized
10. Maintain inventory levels of parts and equipment and order as needed
11. Schedule and oversee that all vendor work is completed
12. Winter-snow removal-sidewalks as needed-Summer- water flowers as needed
13. Make Monthly turn schedule
14. Perform Preventative Maintenance
15. Check safety equipment is current and in stock
16. Maintain seasonal equipment prior to using (working properly, gas and oil)
17. Engrave new equipment as purchased with Property Entity #
18. Power-wash breezeways, buildings, siding, dumpsters etc.

ALL OTHER DUTIES AS REQUESTED

SKILLS

1. Minimum 1-3 years of Maintenance Supervisor experience
2. HVAC certification
3. Experience in residential maintenance

We are an equal opportunity employer and a Drug Free Workplace. Successful completion of a background check is required for this position.

POSITION: PROPERTY MANAGER
REPORTS TO: REGIONAL MANAGER

BASIC FUNCTION: The Property Manager is under the direct supervision of the Regional Property Manager and the Director of Operations. The Property Manager organizes, directs and coordinates the entire operation of the community to meet the owner's objectives which includes: maintaining an acceptable occupancy level, minimizing expenses to ensure that the property strives to stay in budget, maximizing income by enforcing the policies and procedures set forth by CASTO, while simultaneously interacting with residents to fulfill their needs to ensure a high retention ratio, and overseeing and creating a positive team atmosphere which sets forth the foundation for a successful community.

MAJOR DUTIES AND RESPONSIBILITIES:
DAILY:
1. Oversee residential lease-up, construction timelines, and drive leasing efforts to reach stabilization
2. Physical inspections of the property to ensure curb appeal and marketability
3. Manage office and maintenance staff
4. Review and approve or decline applications
5. Address resident concerns, complaints and issues
6. Assist with prospects and leasing duties as needed
7. Review and brainstorm for marketing strategies
8. Complete reports per monthly calendar
9. Focus on economic occupancy & minimizing concessions
10. Ensure that prospect follow up is being done daily
11. Maintain compliance with local, state, and federal Fair Housing laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other associated laws pertaining to Multifamily housing
12. Maintain a high occupancy level and tenant retention after the lease-up period

WEEKLY:
1. Staff Meetings
2. Weekly reports for outstanding work orders given to maintenance
3. Concession approval
4. Walk market ready units
5. Review delinquency report
6. Approve invoices in AP Approval

MONTHLY:
1. Staff scheduling
2. Rent collection
3. Walk move outs and complete FMO's
4. Walk maintenance shop monthly
5. Delinquency Report due to RM on 20th by noon
6. Review all internet ads
7. Renewal program
8. Review expenses and track budget/NOI
9. Send property inspection to RM

Qualifications:

1. Working knowledge of property management operations in a new build lease-up setting is preferred
2. Understands, acknowledges, and practices Fair Housing and Landlord/Tenant law administration
3. Able to maintain business operating systems and keep work flowing
4. Deep understanding of property maintenance costs, processes, and timelines
5. Knowledge of residential leasing practices and enforcement
6. Excellent overall communication skills (clear and concise speaking, active listening, and effective professional writing/communications, which includes spelling and grammar accuracy)
7. Ability to maintain discretion and confidentiality at all times
8. Computer proficiency with a strong knowledge of Microsoft Office


We are an equal opportunity employer and a Drug Free Workplace. Successful completion of a background check is required for this position.

Assists the Office Support and Human Resources teams through administrative tasks and projects. Ensures effective communications both internally and externally to maintain a positive and professional image for the Company.

MAJOR DUTIES AND RESPONSIBILITIES:
1. Deliver excellent customer service to all CASTO associates.
2. Develop and/or edit company communications including but not limited to: the weekly newsletter and PowerPoint, parking updates, street closures, building issues, holiday closures, area events, etc.
3. Provide and manage content and update the Intranet as needed.
4. Manage wellness communications and events.
5. Provide assistance to the Human Resource team.
a. Oversee associate perk program.
b. Electronically scan associate files.
c. Order and distribute monthly service awards and birthday
cards.
d. Track the receipt of associate documents and manage
checklists for processes
e. Order flowers for funerals, births, etc.
f. Print and distribute Shout Outs.
g. Assist in preparation for our upcoming wellness
initiatives.
h. Assist with coordinating office-wide events, including
but not limited to: blood drives, take your kids to work
day, etc.
i. Provide additional administrative support as needed.
6. Open and prepare the office.
a. Prepare coffee for all, water and coffee for lobby.
Empty the dishwasher and reload.
b. Sparkle and straighten lobby area.
7. Answer multi-line switchboard and direct calls to the appropriate individual. Check voicemails daily; forward appropriately.
8. Greet customers and other guests.
a. Sign for all deliveries, track, and route them to the
correct person.
b. Collect rent, write receipts and route to the correct
person.
9. Assist with conference room scheduling and ensure rooms are tidy before and after each meeting.
10. Ensure Cafe and Kitchenettes are tidy. Clean out the refrigerator monthly.
11. Renew magazine subscriptions and order CASTO mints for the lobby.
12. Schedule courier pickup and delivery and track.
13. Provide backup for daily mail sorting/delivery as needed.
14. Act as the backup point of contact for all building and maintenance requests.
a. Take concerns from associates and coordinate with
appropriate person to resolve issues (i.e. temperature,
housekeeping, etc.)
b. Coordinate with Building Manager to close the
elevators/doors for holidays.
15. Assist in training front desk coverage group on mail and front desk procedures.
16. All other duties as assigned or requested.


SKILLS
1. Excellent organizational skills and attention to detail
2. Excellent communication skills, written and verbal, including excellent phone etiquette.
3. Professional, friendly, and personable.
4. Able to professionally handle difficult conversations.
5. Able to work with/keep confidential information

WE OFFER:
1. Competitive salary
2. Medical
3. Dental
4. Vision
5. Life
6. 401(k)
7. Generous paid time off
8. Annual Reviews
9. Positive Work Environment

CASTO offers a supportive and inclusive environment for all associates and their families. We are a Drug Free Workplace and successful completion of a background check is required for this position. Qualified resumes can be sent to [email protected]

POSITION: Maintenance Technician (Residential)
REPORTS TO: Property Manager

UP TO A $1500 SIGN ON BONUS!! We also offer monthly bonus opportunities!

BASIC FUNCTION:
The Maintenance Technician is primarily responsible for ensuring that the apartment community looks its very best at all times and operates smoothly by performing a variety of tasks including: electrical, light carpentry, HVAC, and plumbing. Maintenance Technicians diagnose problems, determine whether to replace or repair parts, test, and make adjustments until the problem is resolved. All work is to be completed in a timely manner, with true quality, and to the Property Manager's approval.

MAJOR DUTIES AND RESPONSIBILITIES:
1. Perform a variety of residential service repairs in a timely and professional manner
2. Maintain grounds daily
3. Prioritize and complete work orders as needed within 48-hour goal period
4. Complete punch outs to ensure all units are make ready within 5 business days
5. Building exterior check
6. Keep maintenance shop clean and organized
7. Winter-snow removal-sidewalks as needed-Summer- water flowers as needed
8. Perform Preventative Maintenance
9. Keep the pool and snow logs up to date
10. Check safety equipment is current and in stock

We are an equal opportunity employer and a Drug Free Workplace. Successful completion of a background check is required for this position.