Careers & Culture

Promote Park West Village and other Casto Properties by developing and implementing marketing and advertising campaigns.

MAJOR DUTIES AND RESPONSIBILITIES:
1. Prepare the marketing and advertising strategies, plans and objectives. Implement marketing and advertising campaigns by assembling and analyzing demographic information.
2. Update and manage Park West Village website and oversee other property websites
3. Network with the community by planning meetings with local organizations and establishing contacts with local partners.
4. Organize and attend all promotional events at the center. Greet attendees and represent CASTO and Park West Village professionally.
5. Manage promotional materials by coordinating with various graphics companies, organizing inventory, placing orders and auditing invoices.
6. Track impressions of advertising and associated costs by analyzing expenses and ROI. Monitor budget by comparing and analyzing the actual result with the original plan and forecast.
7. Collect and providing analysis of Social Media data, market trends and forecasts.
8. Manage calendars, meeting appointments, mass email distributions and EDDM.
9. Work with marketing department to perform all collateral updates, coordinating print ads and coordinating all ISCS/ULI events.
10. Stay up to date on job knowledge by participating in educational opportunities and reading trade publications. Research and explore opportunities to add value to job accomplishments.
11. Accomplish organization goals by accepting ownership for new and different requests.
12. All other duties as assigned.

KNOWLEDGE, SKILLS AND PERSONAL CHARACTERISTICS:
1. Must have previous experience in direct marketing.
2. Experience with social media, market segmentation, market research, project coordination and reporting.
3. Knowledge of computer systems including Microsoft Office and Outlook. Experience with Constant Contact and Excel is a plus.
4. Self-motivated and able to operate independently and in a group setting.
5. Excellent communication skills.
6. Friendly, personable attitude.

WE OFFER:
1. Competitive salary
2. Medical
3. Dental
4. Vision
5. Life
6. 401(k)
7. Generous paid time off
8. Annual Reviews
9. Positive Work Environment

CASTO offers a supportive and inclusive environment for all associates and their families. We are an equal opportunity employer and a Drug Free Workplace. Successful completion of a background check is required for this position.

The Property Assistant/Marketing Coordinator will offer support to the Property Manager in various assigned capacities and will receive information and training support from assorted sources. This role is an important part of the day-to-day operations. As such, at times when the Property Manager is unavailable, the Property Assistant/Marketing Coordinator will handle routine duties of the Property Manager whenever possible, acting as a liaison between Tenants and Management.

MAJOR DUTIES AND RESPONSIBILITIES:
Daily:
1. Code and approve invoices
2. Answer phones, take messages and send faxes
3. Draft correspondence for Property Manager (merge letters, center letters)
4. Respond to maintenance calls and report as necessary
5. Manage calendars, meeting appointments, mass email distributions and EDDM

Monthly:
1. Maintain current tenant/vendor insurance certificates
2. Track and collect tenant HVAC maintenance agreements
3. Track and collect tenant monthly sales
4. Create billings to tenants
5. Assist PM with articles for tenant newsletters, mass mailings

Reporting:
1. Maintain, generate and distribute PM reports
2. Budget report compilation

Marketing:
1. Assist in event programming; vendor scheduling; review marketing material and general marketing assistance as directed by PM
2. Attend all marketing events and greet attendees while representing CASTO and Lakeside Village in a professional manner
3. Update shopping line as necessary
4. Maintain property website as needed
5. Coordinate social media postings, promotions and advertisements
6. Manage promotional materials by coordinating with various graphic companies
7. Participate in marketing brainstorming meetings


As Needed:
1. Backcharges (utilities and regular/maintenance)
2. Store update completion and distribution
3. Provide back-up for other departmental support personnel as assigned/required
4. Help research recovery issues
5. Complete insurance claim forms as necessary
6. Prepare/draft vendor form contracts
7. Maintain life safety inspection log (sprinklers, alarm, elevator)
8. All other duties as assigned

REQUIREMENTS:
1. Have at least a high school diploma and two years administrative experience in the real estate industry preferred
2. Be able to multi-task
3. Must have the ability to maintain a level head and think on their feet to resolve issues
4. Be well organized and detail oriented
5. Have a genuine desire to gain further knowledge by pursuing additional education and training
6. Be able to work independently
7. Be able to handle multiple interruptions with minimal distraction
8. Be knowledgeable in multiple computer programs, such as Microsoft Office, Outlook, Word, Excel. Experience with MRI, ApplicationXtender (Legato), Constant Contact and using Social Media is a plus
9. Have a strong command of grammar/writing and communication skills
10. Have strong math and analytical skills
11. Have outstanding office skills (typing, filing, telephone, interpersonal, etc.)
12. Be able to maintain multiple databases
13. Have basic lease interpretation skills

WE OFFER:
1. Competitive salary
2. Medical
3. Dental
4. Vision
5. Life
6. 401(k)
7. Generous paid time off
8. Annual Reviews
9. Positive Work Environment

CASTO offers a supportive and inclusive environment for all associates and their families. We are an equal opportunity employer and a Drug Free Workplace. Successful completion of a background check is required for this position.

Assist in the overall marketing strategy through event planning, development and community outreach for CASTO's Residential Communities.

MAJOR DUTIES AND RESPONSIBILITIES:
1. Assist in the development and execution of grassroots marketing campaigns for new residential communities.
2. Schedule and coordinate events within budgetary limits for current and prospective residents.
3. Monitor, promote and direct community events. Handle the communication with the programmed events and measure each event's success.
4. Develop relationships with community members and area stakeholders, in order to promote CASTO's properties and brand in the community.
5. Work alongside the Property Management and Marketing teams to achieve property lease-up goals, through the development of marketing campaigns and strategies.
6. Work alongside Social Media coordinator to oversee content posted to multiple social media pages and platforms.
7. Oversee residential websites and manage SEO.
8. Administer brand and reputation management.
9. Represent CASTO as a brand ambassador in the residential communities in which we serve.
10. Understand market competition and perform market research.
11. Other marketing duties as assigned.


SKILLS
1. Bachelor's degree preferred
2. Strong communication and organization skills
3. Ability to think critically and creatively
4. Ability to work independently and flexible hours, including some nights and weekends
5. Experience planning events, working within budget constraints, and interacting with caterers and other vendors
6. Experience managing multiple social media pages and platforms for a business
7. Strong written and verbal skills


WE OFFER:
1. Competitive salary
2. Medical
3. Dental
4. Vision
5. Life
6. 401(k)
7. Generous paid time off
8. Annual Reviews
9. Positive Work Environment


We are an equal opportunity employer and a Drug Free Workplace. Successful completion of a background check is required for this position.

BASIC FUNCTION:
The Leasing Specialist is responsible for leasing apartments and maintaining a high level of occupancy while providing excellent customer service to residents and prospective residents. The Leasing Specialist role is essential to the success of the property's occupancy and resident retention. CASTO is developing future projects in the Cincinnati area. This position offers the opportunity for growth over the next 12-24 months.

MAJOR DUTIES AND RESPONSIBILITIES:
1. Open and inspect clubhouse, models and made ready vacant units daily.
2. Maintain curb appeal of the property.
3. Greet all prospective residents in a friendly and professional manner.
4. Generate interest in the community by touring the property and available apartment homes with prospects.
5. Maintain accurate availability and pricing.
6. Process prospective resident's application.
7. Email move in information within 24 hours of application being approved.
8. Thoroughly inspect apartment home prior to move in and ensure any maintenance concerns are addressed.
9. Manage all prospective phone and email leads in a timely manner.
10. Use customer service as a guiding principle when interacting with residents and prospective residents.
11. Ensure maintenance requests are entered in a timely manner and follow up for resident satisfaction as needed.
12. Be familiar with competitor's amenities, pricing, lease terms and specials by completing the market comparable report.
13. Be involved in the planning of property events.
14. All other duties as assigned or requested.

SKILLS, TRAITS AND QUALIFICATIONS
1. At least one year of experience is required
2. Positive, friendly and professional
3. Strong communication skills
4. Organized and efficient
5. Strong problem-solving skills
6. Must be willing to work weekends

We are an equal opportunity employer and a Drug Free Workplace. Successful completion of a background check is required for this position.

JOB DESCRIPTION
POSITION: MAINTENANCE SUPERVISOR
REPORTS TO: PROPERTY MANAGER

BASIC FUNCTION: Servicing and maintaining the apartment community in conjunction with the Property Manager.

MAJOR DUTIES AND RESPONSIBILITIES:
1. Coordinate the daily activities of the maintenance staff
2. Perform a variety of residential service repairs in a timely and professional manner
3. Monitor vendor performance
4. Manage pool and snow logs
5. Maintain grounds daily
6. Prioritize and complete work orders as needed within 48-hour goal period
7. Manage the punch out process and ensure all units are make ready within 5 business days
8. Building exterior check
9. Keep maintenance shop clean and organized
10. Maintain inventory levels of parts and equipment and order as needed
11. Schedule and oversee that all vendor work is completed
12. Winter-snow removal-sidewalks as needed-Summer- water flowers as needed
13. Make Monthly turn schedule
14. Perform Preventative Maintenance
15. Check safety equipment is current and in stock
16. Maintain seasonal equipment prior to using (working properly, gas and oil)
17. Engrave new equipment as purchased with Property Entity #
18. Power-wash breezeways, buildings, siding, dumpsters etc.

ALL OTHER DUTIES AS REQUESTED

SKILLS

1. Minimum 1-3 years of Maintenance Supervisor experience
2. HVAC certification
3. Experience in residential maintenance

We are an equal opportunity employer and a Drug Free Workplace. Successful completion of a background check is required for this position.

JOB DESCRIPTION
POSITION: MAINTENANCE SUPERVISOR
REPORTS TO: PROPERTY MANAGER

CASTO is now hiring for a Maintenance Supervisor in the Cleveland area. The Dexter is a mixed-use property consisting of 116 loft-style luxury apartment homes.
CASTO is deeply rooted in the Ohio market, with 18 apartment communities (and still growing!), and over 90 years of real estate experience. Full-time residential associates at CASTO enjoy a full benefits package, generous paid time off, paid holidays, and a 401(k) Retirement Savings Plan. CASTO is also a top 100 Healthiest Employer in the country and a Best Employer in Ohio!

BASIC FUNCTION: The Maintenance Supervisor is primarily responsible for ensuring that the property looks its very best at all times and operates smoothly by performing a variety of tasks including electrical, light carpentry, HVAC, and plumbing. All work is to be completed in a timely manner, with true quality, and to the Property Manager's approval.

MAJOR DUTIES AND RESPONSIBILITIES:
1. Coordinate the daily activities of the maintenance staff
2. Perform a variety of residential service repairs in a timely and professional manner
3. Monitor vendor performance
4. Manage pool and snow logs
5. Maintain grounds daily
6. Prioritize and complete work orders as needed within 48-hour goal period
7. Manage the punch out process and ensure all units are make ready within 5 business days
8. Building exterior check
9. Keep maintenance shop clean and organized
10. Maintain inventory levels of parts and equipment and order as needed
11. Schedule and oversee that all vendor work is completed
12. Winter-snow removal-sidewalks as needed-Summer- water flowers as needed
13. Make Monthly turn schedule
14. Perform Preventative Maintenance
15. Check safety equipment is current and in stock
16. Maintain seasonal equipment prior to using (working properly, gas and oil)
17. Engrave new equipment as purchased with Property Entity #
18. Power-wash breezeways, buildings, siding, dumpsters etc.

ALL OTHER DUTIES AS REQUESTED

SKILLS

1. Minimum 1-3 years of Maintenance Supervisor experience
2. HVAC certification
3. Experience in residential maintenance

We are an equal opportunity employer and a Drug Free Workplace. Successful completion of a background check is required for this position.

BASIC FUNCTION:
The Leasing Specialist is responsible for leasing apartments and maintaining a high level of occupancy while providing excellent customer service to residents and prospective residents. The Leasing Specialist role is essential to the success of the property's occupancy and resident retention.

MAJOR DUTIES AND RESPONSIBILITIES:
1. Open and inspect office, models and made ready vacant units daily.
2. Maintain curb appeal of the property.
3. Greet all prospective residents in a friendly and professional manner.
4. Generate interest in the community by touring the property and available apartment homes with prospects.
5. Maintain accurate availability and pricing.
6. Process prospective resident's application.
7. Email move in information within 24 hours of application being approved.
8. Thoroughly inspect apartment home prior to move in and ensure any maintenance concerns are addressed.
9. Manage all prospective phone and email leads in a timely manner.
10. Use customer service as a guiding principle when interacting with residents and prospective residents.
11. Ensure maintenance requests are entered in a timely manner and follow up for resident satisfaction as needed.
12. Be familiar with competitor's amenities, pricing, lease terms and specials by completing the market comparable report.
13. Be involved in the planning of property events.
14. All other duties as assigned or requested.

SKILLS, TRAITS AND QUALIFICATIONS
1. Sales background preferred
2. Positive, friendly and professional
3. Strong communication skills
4. Organized and efficient
5. Strong problem-solving skills
6. Must be willing to work weekends

We are an equal opportunity employer and a Drug Free Workplace. Successful completion of a background check is required for this position.

The Administrative Assistant will offer support to the Property Manager in various assigned capacities and will receive information and training support from assorted sources. The Administrative Assistant is an important part of the day-to-day operations. As such, at times when the Property Manager is unavailable, the Administrative Assistant will handle routine duties of the Property Manager whenever possible, acting as a liaison between Tenants and Management.
www.midtowntampa.com

MAJOR DUTIES AND RESPONSIBILITIES:
Daily:
1. Code and approve invoices
2. Answer phones, take messages and send faxes
3. Prepare documents for FedEx shipping
4. Draft correspondence for Property Manager (merge letters, center letters)
5. Filing
6. Respond to maintenance calls

Monthly:
1. Track and collect tenant HVAC maintenance agreements
2. Create water billings to tenants
3. Create electric billings to tenants
4. Log tenant monthly sales
5. Maintain current tenant/vendor insurance certificates
6. Assist PMs with articles for tenant newsletters, mass mailings
7. Prepare/draft vendor form contracts

Reporting:
1. Maintain, generate and distribute PM reports
2. Budget report compilation

Marketing:
1. Assist in event programming; vendor scheduling; review marketing material and general marketing assistance as directed by PM. Attend all marketing events and assist as needed
2. Update shopping line as necessary
3. Maintain property website as needed
4. Coordinate social media postings, promotions and advertisements
5. Participate in marketing brainstorming meetings

As Needed:
1. Backcharges (utilities and regular/maintenance)
2. Store update completion and distribution
3. Update property binders
4. Miscellaneous projects as assigned
5. Provide back-up for other departmental support personnel as assigned/required
6. Help research recovery issues
7. Report roof leaks
8. Complete insurance claim forms as necessary
9. Maintain life safety inspection log (sprinklers, alarm, elevator)

REQUIREMENTS:
1. Have at least a high school diploma and two years administrative experience in the real estate industry;
2. Be able to multi-task;
3. Must have the ability to maintain a level head and think on their feet to resolve issues;
4. Be well organized and detail oriented;
5. Have a genuine desire to gain further knowledge by pursuing additional education and training;
6. Be able to work independently;
7. Be able to handle multiple interruptions with minimal distraction;
8. Be knowledgeable in multiple computer programs, such as Access, Word, Excel and MRI, ApplicationXtender (Legato) and Outlook;
9. Have a strong command of grammar/writing and communication skills;
10. Have strong math and analytical skills;
11. Have outstanding office skills (typing, filing, telephone, interpersonal, etc.);
12. Be able to maintain multiple databases;
13. Have basic lease interpretation skills.
14. Must be able to work some weekends.

WEOFFER:
1. Competitive salary
2. Medical
3. Dental
4. Vision
5. Life
6. 401(k)
7. Generous paid time off
8. Annual Reviews
9. Positive Work Environment

CASTO offers a supportive and inclusive environment for all associates and their families. We are an equal opportunity employer and a Drug Free Workplace. Successful completion of a background check is required for this position.

POSITION: Property Accountant - Commercial
REPORTS TO: Senior Director, Property Accounting

BASIC FUNCTION: Responsible for providing accurate and timely financial information on a portfolio of commercial properties to enable Property Managers and Owners to make sound operational and financial decisions.

MAJOR DUTIES AND RESPONSIBILITIES:
1. Conduct a monthly review and analysis of the balance sheets, income statements and cash flow reports on portfolio of properties.
2. Prepare variance analysis reports for each property in portfolio by the 20th of the month following end of each quarter.
3. Prepare annual work papers, detailing account balances in accordance with sound accounting practices.
4. Provide necessary schedules from work papers to tax firm to assist in the tax return preparation. Answers questions as needed.
5. In conjunction with Asset Managers and Property Managers, prepares annual budgets for all properties in portfolio. Complete budgets according to the corporate budget calendar.
6. Annually review CAM, Real Estate Tax, and Insurance billings in a timely manner to facilitate billings per lease requirements and prepares "what if" analysis as required.
7. Review cash accounts and intercompany accounts routinely and supplies information regarding funding and cash needs to Owners. Ensure cash is available for operational needs.
8. Initiate distributions in accordance with Partnership Agreements, as required.
9. Provide support to Property Managers, Asset Managers and Owners in analyzing financial information.
10. Record new loans and refinances, supplies lenders with financial statements as required, reviews debt service ratios and analyze escrow balances and submit appropriate paperwork for reimbursement.
11. Maintain cash and accrual books.
12. Review, approve and ensure timely payment of mortgages and real estate taxes.
13. Prepare documentation for lender in order to be reimbursed from escrows, as needed.
14. Review and prepare monthly reporting packages to outside owners.
15. Review invoices for proper coding.
16. Maintain fixed asset system for deferred assets.
17. Maintain a tracking system for the payment of annual and semi-annual real estate taxes.
18. Performs other job-related duties as assigned or required.

SKILLS:
1. Strong analytical skills and attention to detail
2. Thrives in a teamwork environment
3. Ability to communicate with co-workers, property owners and attorneys in a professional manner
4. Enjoys a varied job experience
5. Ability to provide innovative solutions to challenges and procedure updates
6. Ability to meet deadlines and adapt to changing priorities
7. Takes initiative with job duties and proactively seeks out help when needed
8. Strong Excel skills and knowledge of MRI Software
9. Real estate experience preferred
10. Bachelor's degree in Accounting or Finance preferred

WE OFFER:
1. Competitive salary
2. Medical
3. Dental
4. Vision
5. Life
6. 401(k)
7. Generous paid time off
8. Annual Reviews
9. Positive Work Environment


We are an equal opportunity employer and a Drug Free Workplace. Successful completion of background check is required for this position.

POSITION: Maintenance Technician (Residential)
REPORTS TO: Property Manager

UP TO A $1,000 SIGN ON BONUS!! We also offer monthly bonus opportunities!

BASIC FUNCTION:
The Maintenance Technician is primarily responsible for ensuring that the apartment community looks its very best at all times and operates smoothly by performing a variety of tasks including: electrical, light carpentry, HVAC, and plumbing. Maintenance Technicians diagnose problems, determine whether to replace or repair parts, test, and make adjustments until the problem is resolved. All work is to be completed in a timely manner, with true quality, and to the Property Manager's approval.

MAJOR DUTIES AND RESPONSIBILITIES:
1. Perform a variety of residential service repairs in a timely and professional manner
2. Maintain grounds daily
3. Prioritize and complete work orders as needed within 48-hour goal period
4. Complete punch outs to ensure all units are make ready within 5 business days
5. Building exterior check
6. Keep maintenance shop clean and organized
7. Winter-snow removal-sidewalks as needed-Summer- water flowers as needed
8. Perform Preventative Maintenance
9. Keep the pool and snow logs up to date
10. Check safety equipment is current and in stock

We are an equal opportunity employer and a Drug Free Workplace. Successful completion of a background check is required for this position.