Careers & Culture

Provide maintenance services and manage outside vendors for Midtown Tampa.
www.midtowntampa.com

MAJOR DUTIES AND RESPONSIBILITIES:
1. Inspect the center for comfort, safety, cleanliness and repairs daily. Identify and correct problem areas in a timely manner. Report any issues of concern to General Manager.
2. Participate in the creation of the Operations budget and monthly budget reforecasts.
3. Manage the operation of custodial, security, pond maintenance and other outside contractors.
4. Check and replace lamps and maintains all hardscape lighting.
5. Maintain service yards of debris, stains and weeds. Monitor use of grease containers.
6. Check proper appearance of storm water retention ponds.
7. Prepare vacancy assessments.
8. Ensure all vacant spaces are locked and maintained in "show-ready" condition for leasing.
9. Set up and monitor promotional events, ensure compliance with all safety requirements.
10. Maintain a professional manner and appearance at all times.
11. Maintain good relations with tenants, vendors, co-workers and patrons.
12. Represent CASTO Southeast Realty as the Manager-on-Duty in the MOD weekend rotation.
13. All other duties as assigned.
14. This position requires being on call to provide maintenance services during nights and weekends as required.

SKILLS/REQUIREMENTS:
1. Proven basic knowledge in plumbing, electrical, drywall patching, painting, cold patching parking lots, roof leak assessments, ceiling tile changes, paver repairs, light bulb replacements, and pressure washing.
2. 3+ years' experience in similar role preferred.
3. Valid Driver's license.
4. Ability to complete inspections forms, roof leak resolution memos, and communicate well with tenants and vendors.
5. Ability to use general office equipment and computerized documentation system/email for requests receipt and response.
6. Knowledge of and strict adherence to using personal protection equipment (safety gear) when and where required (i.e. safety goggles, steel tip safety boots, ear protection, dust mask, etc. for self and supervised staff).

WE OFFER:
1. Competitive salary
2. Medical
3. Dental
4. Vision
5. Life
6. 401(k)
7. Generous paid time off
8. Annual Reviews
9. Positive Work Environment

We are an equal opportunity employer and a Drug Free Workplace. Successful completion of a background check is required for this position.

POSITION: PROPERTY MANAGER
REPORTS TO: REGIONAL MANAGER

BASIC FUNCTION: The Property Manager is under the direct supervision of the Regional Property Manager and the Director of Operations. The Property Manager organizes, directs and coordinates the entire operation of the community to meet the owner's objectives which includes: maintaining an acceptable occupancy level, minimizing expenses to ensure that the property strives to stay in budget, maximizing income by enforcing the policies and procedures set forth by CASTO, while simultaneously interacting with residents to fulfill their needs to ensure a high retention ratio, and overseeing and creating a positive team atmosphere which sets forth the foundation for a successful community.

MAJOR DUTIES AND RESPONSIBILITIES:
DAILY:
1. Oversee residential lease-up, construction timelines, and drive leasing efforts to reach stabilization
2. Physical inspections of the property to ensure curb appeal and marketability
3. Manage office and maintenance staff
4. Review and approve or decline applications
5. Address resident concerns, complaints and issues
6. Assist with prospects and leasing duties as needed
7. Review and brainstorm for marketing strategies
8. Complete reports per monthly calendar
9. Focus on economic occupancy & minimizing concessions
10. Ensure that prospect follow up is being done daily
11. Maintain compliance with local, state, and federal Fair Housing laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other associated laws pertaining to Multifamily housing
12. Maintain a high occupancy level and tenant retention after the lease-up period

WEEKLY:
1. Staff Meetings
2. Weekly reports for outstanding work orders given to maintenance
3. Concession approval
4. Walk market ready units
5. Review delinquency report
6. Approve invoices in AP Approval

MONTHLY:
1. Staff scheduling
2. Rent collection
3. Walk move outs and complete FMO's
4. Walk maintenance shop monthly
5. Delinquency Report due to RM on 20th by noon
6. Review all internet ads
7. Renewal program
8. Review expenses and track budget/NOI
9. Send property inspection to RM

Qualifications:

1. Working knowledge of property management operations in a new build lease-up setting is preferred
2. Understands, acknowledges, and practices Fair Housing and Landlord/Tenant law administration
3. Able to maintain business operating systems and keep work flowing
4. Deep understanding of property maintenance costs, processes, and timelines
5. Knowledge of residential leasing practices and enforcement
6. Excellent overall communication skills (clear and concise speaking, active listening, and effective professional writing/communications, which includes spelling and grammar accuracy)
7. Ability to maintain discretion and confidentiality at all times
8. Computer proficiency with a strong knowledge of Microsoft Office


We are an equal opportunity employer and a Drug Free Workplace. Successful completion of a background check is required for this position.

The Social Media Specialist will provide social media and digital support for corporate accounts as well as select CASTO divisions. Associate will create and post content to various platforms and engage in online communication that will appeal to target audiences, while maintaining a consistent brand and voice. Associate must have developed social media skills, as well as polished, professional written communications skills.

MAJOR DUTIES AND RESPONSIBILITIES:
1. Create, schedule and post on various companywide and division social media platforms including LinkedIn, Facebook, Instagram, Twitter and Google My Business - a total of nine digital platforms.
2. Create and maintain social media calendar.
3. Work closely with marketing team members and project leaders to ensure projects and announcements are made via digital media.
4. Monitor and respond to online communication.
5. Analyze social media performance and work toward yearly goals.
6. Understand CASTO's brand and mission/vision to communicate effectively to the public and industry leaders.
7. Occasionally write and post blogs to the company website and digital platforms.
8. Other duties as assigned.

SKILLS:
1. Strong written communication skills.
2. Strong conceptual skills with a high-level sense of design, layout and typography.
3. Ability to apply style guides creatively while upholding brand identity.
4. Demonstrated ability to plan ahead while maintaining flexibility.
5. Knowledge of various social media platforms and tools (e.g. Hootsuite, Facebook Publishing Tools, Canva, Adobe Spark).
6. Familiarity with photography basics.
7. Proactively keeps up to date on industry leading software, technology and best practices.
8. Ability to work independently with minimum supervision.

REQUIREMENTS:
1. Two- or four-year degree from college or university in marketing, communication, journalism or related field
2. At least one-year experience of social media management for a company
3. Strong writing skills
4. Strong knowledge of social media platforms including LinkedIn, Facebook, Instagram and Twitter
5. Preferred knowledge of Adobe Creative Suite/Cloud software including: Spark, InDesign, Photoshop and Acrobat
6. Competent in Microsoft Office Outlook, Word, Excel, PowerPoint, SharePoint

BASIC FUNCTION: Assist the EVP, Development in financial activities related to new developments and existing stabilized assets. The position involves interacting with clients, investors and lenders on a weekly basis.


MAJOR DUTIES AND RESPONSIBILITIES:
1. Develop cash flow projections and financial models using Argus and Excel.
2. Assist in leasing efforts related to credit review, rent negotiation, and economic deal approval.
3. Assist in preparation of monthly construction draws and submit to lender(s).
4. Prepare forecasts and track development costs to ensure we stay on budget.
5. Prepare monthly leasing summaries for investors/lenders.
6. Lease commission tracking & billing.
7. Confer with CFO on various internal matters.
8. Assist in reviewing term sheets.
9. Create and monitor commercial development pro-formas for new and ongoing development projects.

SKILLS:
1. Degree in finance, accounting or real estate preferred
2. Relevant work experience as an analyst at a real estate company or financial institution.
3. Comfortable working in Excel, Argus and Word.
4. Knowledge and understanding of retail leasing & financing.

WE OFFER:
1. Competitive salary
2. Medical
3. Dental
4. Vision
5. Life
6. 401(k)
7. Generous paid time off
8. Annual Reviews
9. Positive Work Environment

CASTO offers a supportive and inclusive environment for all associates and their families. We are a Drug Free Workplace and successful completion of a background check is required for this position.

POSITION: Maintenance Technician (Residential)
REPORTS TO: Property Manager

BASIC FUNCTION:
The Maintenance Technician is primarily responsible for ensuring that the apartment community looks its very best at all times and operates smoothly by performing a variety of tasks including: electrical, light carpentry, HVAC, and plumbing. Maintenance Technicians diagnose problems, determine whether to replace or repair parts, test, and make adjustments until the problem is resolved. All work is to be completed in a timely manner, with true quality, and to the Property Manager's approval.

MAJOR DUTIES AND RESPONSIBILITIES:
1. Check email (when clocking in and when clocking out)
2. Empty trash cans in office/clubhouse and all other common areas
3. Check light bulbs in office/clubhouse and all other common areas,
replace as needed
4. Walk entire grounds (pick up trash, pool area, models, office)
5. Update and verify Unit Status Report- review with manager/office
staff
6. Update all logs daily (inventory, pool, snow) as needed
7. Check for new work orders 3-5 times daily in office
8. Prioritize and complete work orders as needed w/in 48-hour goal
period
9. Perform punch outs as needed-notify manager/office staff when
unit is move in ready
10. Turn in completed work orders every day
11. Check and run trash compactor several times a day (if applicable)
12. Building exterior check
13. Timesheet review, overtime analysis and documentation
14. Clean and organize maintenance shop
15. Walk property for safety and loss prevention
16. Order parts as needed
17. Verify outstanding work order list and update with manager
18. Schedule and oversee that all vendor work is completed
19. Ensure A/C turned off in summer and heat set at 60 in the winter
in vacant units
20. All make ready units completed in 5 days
21. Winter-snow removal-sidewalks as needed-Summer- water flowers as
needed
22. Receive Exterior Light Inspection (from Resident Manager). Change
lights as necessary.
23. Make Monthly turn schedule
24. Create On-call schedule
25. Lease renewal inspections
26. Perform Preventative Maintenance (April and October)
27. Check safety equipment is current and in stock
28. Verify pool signs posted (Open and Closed)
29. Maintain seasonal equipment prior to using (working properly, gas
and oil)
30. Engrave new equipment as purchased with Property Entity #
31. Power-wash breezeways, buildings, siding, dumpsters etc.
32. All other duties as assigned

We are an equal opportunity employer and a Drug Free Workplace. Successful completion of a background check is required for this position. Qualified resumes may be sent to [email protected]

BASIC FUNCTION:
The Leasing Specialist is responsible for leasing apartments and maintaining a high level of occupancy while providing excellent customer service to residents and prospective residents. The Leasing Specialist role is essential to the success of the property's occupancy and resident retention.

MAJOR DUTIES AND RESPONSIBILITIES:
1. Open and inspect clubhouse, models and made ready vacant units daily.
2. Maintain curb appeal of the property.
3. Greet all prospective residents in a friendly and professional manner.
4. Generate interest in the community by touring the property and available apartment homes with prospects.
5. Maintain accurate availability and pricing.
6. Process prospective resident's application.
7. Email move in information within 24 hours of application being approved.
8. Thoroughly inspect apartment home prior to move in and ensure any maintenance concerns are addressed.
9. Manage all prospective phone and email leads in a timely manner.
10. Use customer service as a guiding principle when interacting with residents and prospective residents.
11. Ensure maintenance requests are entered in a timely manner and follow up for resident satisfaction as needed.
12. Be familiar with competitor's amenities, pricing, lease terms and specials by completing the market comparable report.
13. Be involved in the planning of property events.
14. All other duties as assigned or requested.

SKILLS, TRAITS AND QUALIFICATIONS
1. Sales background preferred
2. Positive, friendly and professional
3. Strong communication skills
4. Organized and efficient
5. Strong problem-solving skills
6. Must be willing to work weekends

We are an equal opportunity employer and a Drug Free Workplace. Successful completion of a background check is required for this position. Qualified resumes may be sent to [email protected]

BASIC FUNCTION:
Provide Maintenance Services to CASTO's Commercial Properties.

MAJOR DUTIES AND RESPONSIBILITIES:
1. Maximize commercial properties' standards, by helping with;
- Roof repairs
- Replacing/fixing ceiling tiles
- Painting
- Check parking lots for any necessary repairs (potholes, etc.)
- Plumbing
- Replace burnt out lights (parking lots, signage, soffit, canopy, etc.)
- Electrical work
- Snow removal
- Trash removal/cleaning properties, maintain benches and receptacles
- Landscaping
- Review/repair catch basin and curbs
- Repair/replace signs and sign post
- Power washing
- Adjust time clocks for parking lots and under canopy lights.
2. Handling of work orders in a timely manner
3. Maintain good tenant relations
4. Adhering to all safety requirements for job
5. Report any Common Area Maintenance (CAM) building problems to supervisor
6. Helping other maintenance associates to complete work on time
7. Work as cost-effectively as possible to help team meet or be under budget
8. Other duties as assigned

REQUIREMENTS:
1. Knowledge of basic on-the-job safety skills
2. High School Diploma or equivalent
3. Two years of related experience
4. Valid driver's license

WE OFFER:
1. Competitive salary
2. Medical
3. Dental
4. Vision
5. Life
6. 401(k)
7. Generous paid time off
8. Annual Reviews
9. Positive Work Environment

We are an equal opportunity employer and a Drug Free Workplace. Successful completion of a background check is required for this position. Qualified resumes can be sent to [email protected]